Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by DermaGlide. Throughout the site, the terms “we”, “us” and “our” refer to DermaGlide. DermaGlide offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to these Terms of Service.

You can review the most current version of these Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website.

It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province or country of residence, or that you are the age of majority in your place of residence and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products or Services for any illegal or unauthorized purpose. You may not, in the use of the Service, violate any laws applicable in your jurisdiction, including but not limited to copyright laws.

You must not transmit any worms, viruses or code of a destructive nature.

A breach or violation of any of these Terms may result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any lawful reason at any time.

You understand that your content, excluding credit card information, may be transferred unencrypted and may involve:

transmissions over various networks; and
changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current.

Material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, complete or timely sources of information.

Any reliance on material on this site is at your own risk.

This site may contain certain historical information. Historical information is not necessarily current and is provided for reference only.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information except where required by law.

You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products and Services are subject to change without notice, except where otherwise required by applicable law.

We reserve the right at any time to modify or discontinue the Service, or any part or content of it, without notice where legally permitted.

We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service, except where otherwise required by applicable law.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through the website.

These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy:

https://trydermaglide.com/policies/refund-policy

We have made every reasonable effort to display as accurately as possible the colors and images of our products that appear on the store.

We cannot guarantee that the display of any color on your device will be completely accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or Services that we offer.

All descriptions of products, Services and product pricing are subject to change at any time without notice, at our discretion, except where otherwise required by applicable law.

We reserve the right to discontinue any product or Service at any time. Any offer made on this site is void where prohibited.

We do not warrant that the quality of any products, Services, information or other material purchased or obtained by you will meet every personal expectation, or that every error in the Service will be corrected.

Nothing in this section limits any mandatory consumer rights provided by applicable law.

SECTION 6 – ACCURACY OF BILLING AND ORDER INFORMATION

We reserve the right to refuse any order you place with us.

We may, in our discretion, limit or cancel quantities purchased per person, household or order.

These restrictions may include orders placed using:

the same customer information;
the same credit card;
the same billing address; or
the same shipping address.

If we change or cancel an order, we may attempt to notify you by contacting the email address, billing address or telephone number provided when the order was placed.

We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and contact information for all purchases made through our store.

You agree to provide and, where necessary, update information such as your email address and payment information so that we can complete your transactions and contact you when necessary.

For additional information, please review our Refund Policy:

https://trydermaglide.com/policies/refund-policy

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations or conditions of any kind and without endorsement.

We shall have no liability arising from or relating to your use of optional third-party tools, except where liability cannot legally be excluded.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion.

You should ensure that you are familiar with and approve of the terms under which tools are provided by the relevant third-party providers.

We may also, in the future, offer new Services or features through the website, including new tools and resources. Such new features and Services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and Services available through our Service may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with us.

We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.

We do not warrant and shall not have responsibility for third-party materials, websites, products or Services, except where liability cannot legally be excluded.

We are not liable for harm or damages related to the purchase or use of goods, Services, resources, content or transactions made through third-party websites, except where otherwise required by law.

Please carefully review the third party’s policies and practices before entering into a transaction.

Complaints, claims, concerns or questions regarding third-party products should be directed to the applicable third party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us specific submissions at our request, such as contest entries, or send creative ideas, suggestions, proposals, plans or other materials without a request from us, whether online, by email, postal mail or otherwise, those materials are collectively referred to as “comments.”

You agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use comments that you send to us in any medium.

We are under no obligation:

to maintain comments in confidence;
to pay compensation for comments; or
to respond to comments.

We may, but have no obligation to, monitor, edit or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable, or that violates any party’s intellectual-property rights or these Terms.

You agree that your comments will not violate any third-party right, including copyright, trademark, privacy, personality or other personal or proprietary rights.

You further agree that your comments will not contain unlawful, abusive or obscene material, computer viruses or other malware that could affect the operation of the Service or any related website.

You may not use a false email address, pretend to be someone other than yourself or otherwise mislead us or third parties regarding the origin of your comments.

You are solely responsible for the comments you make and their accuracy.

We take no responsibility and assume no liability for comments posted by you or a third party, except where otherwise required by applicable law.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here:

https://trydermaglide.com/policies/privacy-policy

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies or omissions relating to:

product descriptions;
pricing;
promotions;
offers;
shipping charges;
transit times; or
product availability.

We reserve the right to correct errors, inaccuracies or omissions and to change or update information or cancel orders if information in the Service or on a related website is inaccurate, including after an order has been submitted, where legally permitted.

We undertake no obligation to update, amend or clarify information in the Service or on a related website, including pricing information, except where required by law.

No specified update or refresh date should be interpreted to mean that all information in the Service or on a related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions contained in these Terms of Service, you are prohibited from using the site or its content:

for any unlawful purpose;
to solicit others to perform or participate in unlawful acts;
to violate international, national, federal, provincial, state or local laws or regulations;
to infringe our intellectual-property rights or the rights of others;
to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability;
to submit false or misleading information;
to upload or transmit viruses or malicious code;
to collect or track the personal information of others unlawfully;
to spam, phish, pharm, pretext, spider, crawl or scrape unlawfully;
for any obscene or immoral purpose; or
to interfere with or circumvent security features of the Service, related websites, other websites or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating prohibited-use provisions.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of the Service will always be uninterrupted, timely, secure or error-free.

We do not warrant that results obtained from the use of the Service will always be accurate or reliable.

You agree that, from time to time, we may remove the Service for indefinite periods or cancel the Service at any time where legally permitted.

You expressly agree that your use of, or inability to use, the Service is at your sole risk, subject to any rights that cannot legally be waived.

The Service and all products and Services delivered through the Service are, except as expressly stated by us, provided “as is” and “as available,” without representations, warranties or conditions of any kind, either express or implied.

This includes implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement, to the maximum extent permitted by law.

To the maximum extent permitted by law, DermaGlide and our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers and licensors shall not be liable for direct, indirect, incidental, punitive, special or consequential damages, including lost profits, lost revenue, lost savings, loss of data or replacement costs, arising from:

your use of the Service;
your inability to use the Service;
products obtained through the Service;
errors or omissions in content; or
loss or damage resulting from content or products made available through the Service.

Where some states or jurisdictions do not allow the exclusion or limitation of certain damages, our liability shall be limited to the maximum extent permitted by applicable law.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless DermaGlide and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees from claims or demands, including reasonable attorneys’ fees, made by a third party due to or arising from:

your breach of these Terms of Service;
your breach of documents incorporated by reference; or
your violation of a law or third-party right.

This provision applies only to the extent permitted by applicable law.

SECTION 15 – SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law.

The unenforceable portion shall be considered severed from these Terms of Service.

Such a determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities incurred by the parties before the termination date shall survive termination for all purposes where applicable.

These Terms of Service remain effective unless and until terminated by either you or us.

You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by ceasing use of our site.

If, in our judgment, you fail or we reasonably suspect that you have failed to comply with a term or provision of these Terms, we may terminate this agreement where legally permitted.

You will remain liable for amounts validly due up to and including the effective termination date.

We may also deny you access to the Services or any part of them.

SECTION 17 – ENTIRE AGREEMENT

Our failure to exercise or enforce a right or provision of these Terms of Service shall not constitute a waiver of that right or provision.

These Terms of Service, together with policies or operating rules posted by us on this site or relating to the Service, constitute the entire agreement and understanding between you and us concerning your use of the Service.

They supersede prior or contemporaneous agreements, communications and proposals, whether oral or written, including previous versions of these Terms of Service.

Any ambiguity in the interpretation of these Terms shall not automatically be construed against the drafting party, except where applicable law requires otherwise.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services shall be governed by and construed in accordance with the laws of the United Kingdom, without limiting any mandatory consumer rights that apply in the customer’s country, state, province or jurisdiction of residence.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our discretion, to update, change or replace any part of these Terms by posting updates and changes to our website.

Where required by applicable law, we will provide appropriate notice of material changes to these Terms.

It is your responsibility to check our website periodically for changes.

Your continued use of or access to the website or Service following the posting of changes constitutes acceptance of those changes, except where affirmative consent is legally required.